Check-in instructions

Front desk staff will greet guests on arrival at the property.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and debit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Pet information

• Maximum number of pets per room 2
• Pet max weight (per pet) in lb is 70
• Pet max weight (per pet) in kg is 32
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed

Payment types

Property Location
With a stay at el PRADO, you'll be centrally located in Palo Alto, within a 10-minute drive of Stanford University and San Francisco Bay. This family-friendly hotel is 5.9 mi (9.5 km) from Googleplex and 12.8 mi (20.5 km) from Levi's Stadium.

Rooms
Make yourself at home in one of the 62 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.

Amenities
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

Dining
Enjoy Italian cuisine at Il Fornaio, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Palo Alto? This hotel has 7000 square feet (650 square meters) of space consisting of conference space and meeting rooms. Extended parking is available onsite.